Email communication is not my favorite but since I can’t avoid it, I am trying to compose messages in a way that I think it makes it easier for both me and the recipient:
Here are some tips. They don’t apply to all type of messages, I provide before and after examples to better describe each case.
Emphasizing the appropriate parts of a message, especially when it’s a long one, you help readers quickly get an idea of what the email is about and easily locate the important stuff after going back to it at some point in the future.
The moment you send an email is not the moment that it will be read by its recipients. Avoid using only temporal adverbs/nouns like yesterday, today, tomorrow, two hours ago etc but include also the specific dates/times otherwise they might be misunderstood or require from recipients to check the email’s sent date/time to calculate the actual time.
Use bookmarkable links when you refer to something that would eventually require from the recipient to search for in another platform.