Major banks' online services, eftpos, airline systems go down
Major banks’ internet and eftpos services, as well as websites for other major brands, went offline on Thursday afternoon in what appears to be an issue with a widely-used DDoS mitigation service.
Users reported widespread problems accessing a range of internet properties and online services from the likes of CBA, Westpac, ANZ, UBank, AMP Bank, Macquarie Bank, ME Bank and more.
“If you face the downtime, kindly turn off/route off Prolexic solution,” a customer service agent reached via chat on Akamai’s website advised.
The agent said there was no other information that could be offered but that Akamai’s “technical team are working on it.”
A source told iTnews that the outage was having an impact on Virgin Australia’s flight operations, with gate crew unable to access the airline’s IT systems for about half an hour, but this had since been resolved.
Major banks were facing large amounts of criticism from customers via social media channels, with many left stranded at the point-of-sale, unable to complete transactions.
