In the first part of this two-part episode of The Idealcast, Gene Kim speaks with Dr. Ron Westrum, Emeritus Professor of Sociology at Eastern Michigan University.
In the first episode of Season 2 of The Idealcast, Gene Kim speaks with Admiral John Richardson, who served as Chief of Naval Operations for four years.
DevOps best practices, case studies, organizational change, ways of working, and the latest thinking affecting business and technology leadership.
In his book, Kent Beck says that Test-Driven Development (TDD), the practice of writing a test concurrently with the code it exercises, gives him “a sense of comfort and intimacy.” That is exactly the feeling we want you to have during the Trust Conversation, and the tool to help you achieve it is the Ladder of Inference, another concept from Chris Argyris and colleagues in the book Action Science.
Observe that the Ladder tells a coherent story: from data, you derive meanings, which gives you assumptions, conclusions, and beliefs; and from these, you determine your actions.