Slack is a major part of how we communicate at work. If you still think it’s just about chat then chances are you’re using it wrong. Other collaboration tools exist and some have similar features but Slack is the dominant choice.
After using Slack, and similar collaboration focused tools, in multiple jobs here are some practices I’ve found that will make it better for everyone. Some of these tips work best in a remote-first, asynchronous environments, but many of them apply to fully co-located teams and companies as well.
There are a lot of different use cases for Slack and these tips aren’t for your specific love for IRC or disdain for electron apps. I’m not going to embark on a “use threads” holy war, but these tips are beneficial for your organization globally and not just you individually.
Some things need to be agreed upon at a company or team level. If your team has any of these practices make sure you write them down (outside of slack). New hires won’t know the team norms and a quick wiki entry will help keep expectations consistent.