Having met my co-founder and received an acceptance to YCombinator all in the span of a month or so, I had little time to contemplate what my role would be like for the next year or where this path would lead me.
Fast forward one year...and I still have no idea! But by being thrown into the fire, I have learned a remarkable amount -- not just operating a startup, but founder mentality in general.
The fastest product progress I made this year came when I sat down with a customer and watched them use the product, or helped them set Momentic up in their own environment.
There is a kind of visceral pain you feel when you witness a customer getting confused in-person that motivates you to pull an all-nighter that day to fix whatever problems they encountered.
At the same time, there is perhaps no greater feeling than watching a customer experience magical moments in your product and hearing how much you've helped them. During tough weeks, I often found myself coming back to those moments.