Linux Foundation Introduces Open Voice Network to Prioritize Trust and Interoperability in a Voice-Based Digital Future

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2021-06-29 10:00:07

SAN FRANCISCO, June 22, 2021 – The Linux Foundation, the nonprofit organization enabling mass innovation through open source, today announced the Open Voice Network, an open source association dedicated to advancing open standards that support the adoption of AI-enabled voice assistance systems. Founding members include Target, Schwarz Gruppe, Wegmans Food Markets, Microsoft, Veritone, and Deutsche Telekom.

Organizations are beginning to develop, design and manage their own voice assistant systems that are independent of today’s general-purpose voice platforms. This transition is being driven by the desire to manage the entirety of the user experience – from the sound of the voice, the sonic branding and the content – to integrating voice assistance into multiple business processes and brand environments from the call center, to the branch office and the store. Perhaps most importantly, organizations know they must protect the consumer and the proprietary data that flows through voice. The Open Voice Network will support this evolution by delivering standards and usage guidelines for voice assistant systems that are trustworthy, inclusive and open.

“At Target, we’re continuously exploring and embracing new technologies that can help provide joyful, easy and convenient experiences for our guests. We look forward to working with the Open Voice Network community to create global standards and share best practices that will enable businesses to accelerate innovation in this space and better serve consumers,” said Joel Crabb, Vice President, Architecture, Target Corporation. “The Linux Foundation, with its role in advancing open source for all, is the perfect home for this initiative.”