Prompt Controls in GenAI Chatbots: A Guide for Better Interactions
In the ever-evolving world of conversational AI, making interactions smoother, more intuitive, and accessible is crucial. Generative AI chatbots, like those powered by large language models, are getting smarter, but they still need a good user interface to truly shine. Prompt controls play a significant role in improving how users interact with these bots. These controls help guide the conversation, offer suggestions, and even improve the overall user experience by simplifying how commands are given and understood.
One of the challenges users face when interacting with AI chatbots is discovering the full range of available features. Prompt controls make this easier by providing clickable options rather than requiring users to type commands.
Clicking Instead of Typing: Instead of manually entering a command, users can click buttons that lead them to available options. For example, a user might click on an attachment icon and be offered choices like uploading a file from their computer or connecting to cloud storage like Google Drive or OneDrive.
Lowering Interaction Costs: The fewer the number of steps a user has to take to find what they need, the smoother their experience. By making features discoverable through prompts, users can easily access the chatbot’s full potential without much effort.
