I wish there were more browsers, and I wish they were more unique. I appreciate that Arc attempted to innovate, but their ego and hubris are a little frustrating. They believe their product is so great that everyone should use it, including their own family and friends. However, when they don’t, they are left feeling perplexed.
But I’m not confused why so many people don’t use Arc. I believe most users are not even considering alternative apps when the ones they use work fine. The browser wars are over, and the differences between browsers today are generally negligible. This is not Firefox vs. Internet Explorer. We live in a different era now.
In this era, Arc provides limited value for most people. The Browser Company can create Arc for the few individuals it works well for. However, if they want to develop something that appeals to everyone, there must be a genuine problem to address. It might be worthwhile to begin by questioning whether there is indeed a problem to solve at the moment.
At some point, we solidified the layout of a calculator. If we change it too much, we diminish value rather than add to it. It might be time to recognize that we have solved some software problems, and the reason why all this stuff gets redesigned repeatedly is simply because companies don’t know what to do if these things have been solved already. How many designers, engineers, product managers, and even executives are merely trying to justify their jobs?