UX design for AI: a practical guide to avoid common mistakes
As long as Artificial Intelligence doesn’t dominate the world, there will be a need for someone to design the products that use it. For some years now, that someone has often been me. I’ve gone through all the stages of the hype cycle: climbing from the hill of skepticism to the peak of inflated expectations, tumbling into the valley of disillusionment, and finally ascending toward enlightenment. Now, from this vantage point, I reflect on the experience gained while enjoying the view from the plateau of productivity.
Jokes aside, artificial intelligence, in its many forms and applications, has an exceptional ability to amplify the value of a digital product. However, the work needed to turn this potential into reality is far from straightforward.
It’s not just about technical issues like APIs or features—there’s no shortage of options, and we’ve already discussed them. The real challenge lies in product design, an often underestimated aspect that I’ve grappled with many times over the years. It’s a job that has taught me a lot.
