The DMA Stakeholder Workshop: Interoperability between messaging services
A few weeks ago we found ourselves in Brussels to participate in the second stakeholder workshop for the Digital Markets Act (DMA).
The DMA is new antitrust/anticompetition regulation from Europe which came into force in November, whose objective is to make digital markets more competitive by forcing gatekeepers (i.e. large tech companies) to reconsider some of their anti-competitive or self-preferencing practices. Gatekeepers are defined as companies which have a clear position of influence in a given market (based on revenue / market cap / number of users thresholds), and “an entrenched and durable position”. The process for designating which companies count as gatekeepers will start in May 2023.
The DMA touches upon different key topics, from self-preferencing behaviour to app store management practices - but most importantly includes interoperability for “number-independent interpersonal communication services” (NIICS), otherwise known as chat and voice/video calling and conferencing services (social media was left out for now).
This particular workshop was focused on the latter: interoperability between messaging services, with the aim of getting the different stakeholders of the industry in the same place to discuss how the legislation could be implemented. The whole idea is to figure out a practical way in which WhatsApp could interoperate with iMessage, Google Messages and others, creating an interoperable communication network where users are no longer locked into communication silos and pick their preferred service provider without compromising on who they can talk to. \
