Introducing Copilot Actions, new agents, and tools to empower IT teams

Microsoft 365 Copilot is becoming a daily habit for people around the world—already, nearly 70% of Fortune 500 companies are using it. Dow anticipates that Copilot will save it millions of dollars on shipping operations in the first year; at Bank of Queensland Group, 70% of users are saving two and a half to five hours per week; Eaton is speeding up internal documentation processes by 83%; and Accenture is going big, rolling out Copilot to 100,000 employees.

Today at Microsoft Ignite 2024, we’re accelerating our ambition to empower every employee with Copilot as a personal assistant and to transform every business process with agents built in Microsoft Copilot Studio.

These announcements build on our wave 2 momentum, including the new autonomous agent capabilities that we announced in October 2024.

Thanks to our customers, we have the world’s best feedback loop on AI at work. We’ve dramatically improved Copilot performance—responses are two times faster on average and response satisfaction is nearly three times higher1—and shipped hundreds of new features. And we’re adding new value to Copilot to tackle work’s biggest pain points and help every employee scale their impact—from automating repetitive tasks to managing your calendar.

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