Major hotel chain faces backlash for allegedly outsourcing check-ins — to India
A Miami hotel is facing backlash over a viral video that claims the front desk was staffed by an outsourced worker to welcome new guests during the check-in process.
In the video, a guest who booked a stay at a La Quinta by Wyndham was welcomed by a tall screen displaying a virtual front-desk employee — who allegedly was in India.
“Do you need one room key or two room key?” the worker can be heard asking in the video, which has more than 2 million views since being posted on Saturday.
Miami hotel has outsourced their front desk to India. Guests are checked in virtually on video call with an Indian representative More American jobs outsourced overseas. At some point this should just become illegal. If you make money in America, you should hire Americans pic.twitter.com/la8FJZHym3
“More American jobs outsourced overseas. At some point this should just become illegal. If you make money in America, you should hire Americans,” one user wrote in a post on X.
