The airline also temporarily stopped selling tickets for flights departing Thursday, but said that there was no impact on flight safety. Japan Airline

Japan Airlines Delays Flights After Cyberattack

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2024-12-26 10:30:03

The airline also temporarily stopped selling tickets for flights departing Thursday, but said that there was no impact on flight safety.

Japan Airlines operations were disrupted by a cyberattack on Thursday morning, causing delays to both domestic and international flights.

For part of the day, the airline stopped booking tickets for flights departing on Thursday, and its mobile app was temporarily disabled.

In an update on Thursday afternoon, Japan Airlines, known as JAL, said it had resumed sales of same-day tickets and restored the system that had been affected by the cyberattack. It said no customer information was leaked.

JAL had said earlier that at 7:24 a.m., it identified a problem with equipment connecting the company’s internal systems to external networks. About 90 minutes later, JAL temporarily shut down the router device responsible for the problems.

More than 40 flights were delayed at various airports across Japan as of around noon on Thursday, according to the public broadcaster NHK. Data from FlightAware, a service that tracks airline routes, indicated that about 40 percent of Japan Airlines’ flights were delayed on Thursday.