Serendipity at work is an idea that random unscheduled encounters of co-workers will help people get new perspectives, and in aggregate will improve t

Dmitriy Samovskiy's Substack

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2025-01-19 23:00:03

Serendipity at work is an idea that random unscheduled encounters of co-workers will help people get new perspectives, and in aggregate will improve the speed and quality of work. Pre-Covid, it was accomplished through physical containment - put people in the same office and have them walk the same hallways or stairs on their way to a meeting or to get coffee.

In May 2020 (during the height of Covid lockdowns), I suggested that “serendipity in fully remote workplaces will be driven by technology; this tech has not been invented yet”.

I think this tech is finally here. As everybody’s work now includes AI assistants, a company could aggregate all prompts and responses in near real-time. Cross-check them against each other using LLMs, and “generate” serendipity.

Hey Bob and Alice, it looks like both of you are working on solving a similar problem such and such. Would you like to chat to each other about it?

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