Comcast says customer data stolen in ransomware attack on debt collection agency
U.S. telecom giant Comcast has warned that cybercriminals stole the personal data of more than 230,000 customers during a ransomware attack on a third-party provider of debt collection services.
The breach relates to a February cyberattack on Financial Business and Consumer Solutions (FBCS), a Pennsylvania-based debt collection agency used by Comcast.
In a filing with Maine’s attorney general on Friday, Comcast said that FBCS initially told the company in March that the security incident involved no Comcast customer data. Later in July, FBCS notified Comcast that its customer data had in fact been compromised.
Comcast says that 237,703 subscribers are affected by the data breach, with hackers accessing their names, addresses, Social Security numbers, dates of birth, and Comcast account numbers and ID numbers.
The stolen data belongs to those registered as customers at “around 2021,” Comcast says, adding that the company stopped using FBCS for debt collection in 2020.
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