/cdn.vox-cdn.com/uploads/chorus_asset/file/23988534/acastro_STK059_zoom_03.jpg "Zoom 2.0 relaunches as an AI-first company without video in its name")
Zoom 2.0 relaunches as an AI-first company without video in its name
By Umar Shakir , a news writer fond of the electric vehicle lifestyle and things that plug in via USB-C. He spent over 15 years in IT support before joining The Verge.
Zoom is changing its name from Zoom Video Communications Inc. to just Zoom Communications Inc. In a post on the company blog, Zoom Communications CEO Eric Yuan writes that Zoom is now an “AI-first work platform for human connection” that delivers “modern, hybrid work solutions.” It’s a muddy, if vague, change compared to its 2020 rise when the classic Zoom Meetings product became synonymous with video conferencing and thrived as companies were forced to transition employees to work from home.
Now, it no longer wants to be known for video as workers have returned to offices, and bigger, better-resourced competition from Google, Microsoft, and Slack offers video as a feature of the office suites companies already pay for.
By the end of 2020, Zoom’s year-over-year revenue had quadrupled, but by early 2022, the projections had changed, as Wedbush analyst Dan Ives predicted that “the work from home beneficiaries... Netflix, Facebook, Zoom, Peloton, they’ll see growth fall off a cliff.” For both Peloton and Zoom, the next few months and years have borne that out.
