Microsoft's Copilot has been doing an AI version of this behavior, which has unnerved corporate customers so much that some have delayed deploying the

Microsoft's Copilot has an oversharing problem. The company is trying to help customers fix it.

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2024-11-22 10:30:09

Microsoft's Copilot has been doing an AI version of this behavior, which has unnerved corporate customers so much that some have delayed deploying the product, as Business Insider first reported last week.

Now the software giant is trying to fix the problem. On Tuesday, Microsoft released new tools and a guide to help customers mitigate a Copilot security issue that inadvertently let employees access sensitive information such as CEO emails and HR documents.

These updates are designed "to identify and mitigate oversharing and ongoing governance concerns," the company said in a blueprint for Microsoft's 365 productivity software suite.

"Many data-governance challenges in the context of AI were not caused by AI's arrival," a Microsoft spokesperson told BI on Wednesday.

The spokesperson added that AI was simply the latest call to action for enterprises to take proactive management of their internal documents and other information.

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