Customer Relationship Management systems, or CRM for short, are a widely utilized platform by businesses and freelancers alike, that allow them to eff

Finally, Someone Is Building an Open Source Salesforce Alternative

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2024-11-21 12:30:06

Customer Relationship Management systems, or CRM for short, are a widely utilized platform by businesses and freelancers alike, that allow them to effectively manage and analyze their customers, both current and prospective.

The concept of CRM is at the core of how modern-day business is carried out, providing a reliable way of understanding and engaging with customers while automating mundane tasks and optimizing workflows.

Salesforce is one name that many of you might recognize. It is the world's most popular cloud-based CRM solution used by many big corporations for streamlining their customer relations.

However, it is proprietary. That is where open source CRM software comes in, giving smaller businesses and freelancers a cost-effective and no vendor lock-in way of having a reliable CMS solution for their daily operations.

As it turns out, Twenty, an open source-focused CRM startup, is gearing up to take the fight to the likes of Salesforce, with some ambitious plans and a significant cash infusion.

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