Can You Measure a Technology Team's Efficiency?

Today we'll discuss a question I've heard a few times recently, “ How can leaders measure if their expensive technology team is effective / efficient?”

To some people, that's a fair question. Try to imagine you have a group of a few hundred software engineers working for you. One of your directs says that she requires another fifty engineers to continue to achieve her goals.

Are they doing their job well? How do you know? What if they're wasting time? What if they're ineffective? Should you just take their word for it that they're making good use of their existing team?

Now going back to the question, there are plenty of people (particularly individual contributors), who don't find it fair to ask if a team is effective.

They view the question demonstrates a lack of trust in their motivation or competence. They think attempts to measure their work output are ineffectual at best.

If you want someone to build you a logo for your company, you can find hundreds of people willing to do it for $5+ dollars. They'll build you a perfectly fine logo. It won't be unique, but it will have all the image sizes you need, a social media kit, and so on.

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