Intel reportedly provided a statement concerning a prolonged stability issue on the company's 13th Generation Raptor Lake and 14th Generation Raptor L

Intel issues statement about CPU crashes, blames motherboard makers — BIOSes disable thermal and power protection, causing issues

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2024-04-27 17:00:04

Intel reportedly provided a statement concerning a prolonged stability issue on the company's 13th Generation Raptor Lake and 14th Generation Raptor Lake Refresh chips, among the best CPUs. Igor's Lab seemingly obtained the message originally destined for motherboard manufacturers. It made sense for the company to clarify the issue where many blamed the motherboard manufacturers in a race to become 'the fastest' performer by having over-aggressive voltages for allowing higher clock speeds.

The company specifically points out the issue with 600/ 700 series motherboard manufacturers that disable thermal and power protection to achieve the highest possible overclocks, even at the cost of instability. The chipmaker said in the message:

Intel has observed that this issue may be related to out of specification operating conditions resulting in sustained high voltage and frequency during periods of elevated heat.

Analysis of affected processors shows some parts experience shifts in minimum operating voltages which may be related to operation outside of Intel® specified operating conditions.

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