Japan Airlines said Thursday morning that its systems had been targeted by a cyberattack, causing delays in domestic and international flights at airp

Japan Airlines reports cyberattack on system, impacting flights

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2024-12-26 21:00:05

Japan Airlines said Thursday morning that its systems had been targeted by a cyberattack, causing delays in domestic and international flights at airports nationwide.

JAL identified the source of the system failure at 8:56 a.m., and its systems appeared to have returned to normal after the router believed to have been causing the disruption was temporarily shut down. Suspended ticket sales for domestic and international flights were resumed at around 2 p.m.

Katsumi Sakamoto, 61, was supposed to take his 2 p.m. flight to Asahikawa in Hokkaido. But he abruptly received a flight delay notice from JAL without any explanation, and is still trying to figure out when his flight will actually depart.

“There was no communication except for a push notification on my phone,” Sakamoto said, showing his online reservation page.

“When I look at the reservation menu, it says, ‘We have information about your reservation date. Please check the details here.’ When I actually tap on it, there’s no explanation provided. The flights are listed, but that’s about it,” he said.

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