O2 unveils Daisy, the AI granny wasting scammers’ time
O2 has today unveiled the newest member of its fraud prevention team, ‘Daisy’. As ‘Head of Scammer Relations’, this state-of-the-art AI Granny’s mission is to talk with fraudsters and waste as much of their time as possible with human-like rambling chat to keep them away from real people, while highlighting the need for consumers to stay vigilant as the UK faces a fraud epidemic.
Created using a range of cutting-edge AI technology and trained with the help of one of YouTube’s best known scambaiters, Jim Browning, Daisy is a lifelike AI Granny completely indistinguishable from a real person. Able to interact with scammers in real time without any input from her creators, O2 has put Daisy to work around the clock answering dodgy calls.
Daisy combines various AI models which work together to listen and respond to fraudulent calls instantaneously and is so lifelike it has successfully kept numerous fraudsters on calls for 40 minutes at a time.
